VALUE TO YOUR BUSINESS
services
As your IT security infrastructure becomes more complicated, our Professional Cyber Services experts can help every step of the way. We have accumulated many years of experience to help with your security design, deployment, operation and optimization needs.
Consultancy
Connex offers consultancy service to its resellers. By utilizing the consultancy team, we can ensure we offer the most suitable & competitive solution for an end-user’s requirements. Also our consultancy skills can be integrated into a customized service that grows and changes with your business and the needs of your customer base.
Connex ‘s consultants and engineers can act behalf of you to ensure your customers’ installation runs smoothly, on time and on budget. Connex consultancy brings highly qualified people to complement the skills of your own team.
Support
Connex believes that business relationship is more than just delivering products and we understand that the right level of service add value to the strong and sustainable relationships with our partners and its customers. Connex support is a channel only support service and is never sold directly to end-users.
Connex support Includes a range of value added services and benefits:
Pre-Sales Support
Demo / POC
Onsite / Remote Installation/Configuration
Knowledge Transfer
RMA Processing
24 hours into 7 days a week Helpdesk
